Question 1

Do I pay at the clinic or online?

Accepted Answer

Both are available. You can pay cash or card at the clinic, or pay a deposit or the full amount online via Paymob after we confirm your appointment slot.

Question 2

Is online payment secure?

Accepted Answer

Yes. Online payments are processed through Paymob, a PCI-DSS compliant Egyptian payment gateway. Your card details are handled entirely by Paymob and never stored on our side.

Question 3

Do you offer refunds for online deposits?

Accepted Answer

If you cancel with at least 24 hours notice, your online deposit is refunded or moved to another date. Same-day cancellations are handled case by case.

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Payment FAQ